* Pay per use (see rates below)
Our phone & AI assistants are charged on a pay-per-use basis. Does not apply to Booking Widget.
To cover Voxiplan platform costs (servers, emails, automation, chats, run/train/maintain assistants) and make your assistant available 24/7, Voxiplan charges session fees.
| Session are any communications sent and received in response to a user-initiated communication with your assistant. A session starts when a user communicates with your assistant, and lasts for 24 hours from the most recently received interaction. | 50 sessions included |
| €5/mo per 50 additional sessions |
To keep our fees as low as possible and make you pay only when your your assistant brings you value. For example: appointment fee only when an appointment is booked, cancelled or rescheduled sucessfully.
| Type | Appointment fee |
|---|---|
| Up to 100 appointments | € 0.49 / per appointment |
| Up to 250 appointments | € 0.31 / per appointment |
| Up to 400 appointments | € 0.25 / per appointment |
Your assistant works with multiple communication tools that charge different rates. Consult the rates below depending on the country and the communication channel.
| Type | Outgoing calls | Incoming calls |
|---|---|---|
| Mobile | € 0.02/min | |
| Toll free | € 0.44/min | |
| Belgium - Mobile - from EEA | € 0.05/min | |
| Belgium - Service & Personal | € 0.09/min | |
| Belgium | € 0.2/min | |
| Belgium - from EEA | € 0.11/min | |
| Belgium - Mobile Other | € 0.74/min | |
| Belgium - Mobile | € 0.69/min |
| Type | Outbound | Inbound |
|---|---|---|
| Mobile | € 0.16/sms | € 0.02/sms |
| Local | € 0.16/sms |
| Type | Outgoing calls | Incoming calls |
|---|---|---|
| Mobile | € 0.02/min | € 0.02/min |
| Local | € 0.02/min | € 0.02/min |
| Type | Appointment fee |
|---|---|
| Mobile | € 4 |
| Toll free | € 70 |